FAQs

What are the latest guidelines applicable for passengers arriving from high-risk countries?

As per the extant Union Ministry of Health Guidelines, a mandatory requirement for pre-departure RT-PCR testing (to be conducted within 72 hrs prior to undertaking the journey has been introduced for passengers in all international flights coming from China, Singapore, Hong Kong, Republic of Korea, Thailand and Japan, w.e.f 10 AM on 01.01.2023.

What are the latest guidelines applicable for transiting passengers or flights?

As per the extant Union Ministry of Health Guidelines, a mandatory requirement for pre-departure RT-PCR testing (to be conducted within 72 hrs prior to undertaking the journey has been introduced for passengers in all international flights coming from China, Singapore, Hong Kong, Republic of Korea, Thailand and Japan, w.e.f 10 AM on 01.01.2023.

This will also apply to transiting passengers through the countries (China, Singapore, Hong Kong, Republic of Korea, Thailand and Japan) irrespective of their originating countries before coming to any Indian Airport. Therefore, all such transiting passengers shall submit self-declaration in the Air-Suvidha portal.

Passengers arriving from Non High risk countries

As per the latest govt. advisory, the self-declaration form is not required to be filled by passengers arriving from non high risk countries. For further information, we request you to please get in touch with the Airline concerned. You may also check the latest travel guidelines here: https://bit.ly/InternationalTravelGuidelineUpdate

Requirement for Children (High Risk countries)

As per the latest govt. advisory, Children under 12 years of age are exempted from both pre-departure and post-arrival RT-PCR testing. For any requirement by the airline, you are requested to get in touch with them. You may also check the latest travel guidelines here: https://bit.ly/InternationalTravelGuidelineUpdate

Transit passenger from High risk countries.

Please note, if passengers are transiting from a high risk country without completing/ crossing immigration in that country, then they do not need to fill a Self-Declaration form or require a negative RT PCR report to enter India. For any requirement by the airline, you are requested to get in touch with them. You may also check the latest travel guidelines here: https://bit.ly/InternationalTravelGuidelineUpdate

Where to fill Self-Declaration form for arrival into India by International Passengers?

International arriving passengers from the High Risk countries to India need to fill Self-Declaration form on Air Suvidha portal: https://www.newdelhiairport.in/ OR https://www.airsuvidha.co.in/

What is Air Suvidha?

Air Suvidha is a contactless solution by the Ministry of Civil Aviation and Ministry of Health Family welfare, which is facilitated by Delhi Airport for all international passengers coming to India. It is a Self Declaration Portal for International arriving passengers.

Why is the Exemption form not available on Air Suvidha?

Exemption form has been discontinued.

What is a Self Declaration form?

All International arriving passengers are required to fill the Self Declaration form as mandated by the Ministry of Health & Family Welfare. Air Suvidha is an online system for International passengers to submit a mandatory Self Declaration form to declare their current health status. This form is mandatory and should be filled in anytime before boarding.

Where should we dispose off the mask?

We have bio bins to dispose off the masks and PPE kits placed inside the airport

What is the purpose of the Self Declaration form?

The Self Declaration form has to be mandatorily filled by the international arriving passengers from high-risk countries as already mentioned previously.

Is there any cut-off time limit for the Self Declaration form?

There is no cut-off time limit for the Self Declaration form. It can be filled anytime before boarding. However, it is encouraged that you fill it well in advance.

What happens after I submit the Self Declaration form?

On submission, the mandatory Self Declaration application will be forwarded to the Airport Health Organization (APHO) under the Ministry of Health and Family Welfare, Government of India. Passengers can then refer to their email inbox for the updated application document. Passengers should show this document on arrival in India at the APHO counter and proceed for immigration.

What flight details are required while filling up self-declaration form in Air Suvidha Portal?

Passengers are required to mention Flight number, Date of arrival and Country of Departure (origin) while filling up the online Self declaration form. These are mandatory fields.

Is there a particular syntax for entering flight number while filling the Self-declaration form on AirSuvidha?

While filling up the self-declaration form, flight number should be entered without any spaces. Eg. JA039 for flight number JA039.

What is Delhi Airport's role in the entire process?

Delhi Airport is just facilitating all international arriving passengers on behalf of MOCA in routing their applications on to the right government authority. The final decision on the same is taken only by the concerned government authority.

How to upload file of more than 1 MB on Air Suvidha?

Passengers can download any of the free apps available on both iOS or Android to reduce file size.
For iOS, one can use PDF compressor or Android users can download Compress PDF app to reduce the file size.
Steps for using PDF compressor

Where will I receive the Air Suvidha application PDF for co-passengers?

Air Suvidha application PDF for co-passengers will be delivered via email to the primary passenger's registered email. A print/soft copy of this PDF will be valid for the primary applicant and other co-applicants travelling together.

Family/Friends travelling to India in different flights or to a different final destination?

Such passengers have to fill in the Air Suvidha form separately. Only co-passengers travelling in the same flight and to the same final destination can apply along with the primary applicant.

Is the portal applicable to all international airports in India?

This applies to all international arrivals in India.

What are the safety measures for passengers to contain the spread of COVID-19?

For contactless e-boarding, 22 Kiosks have been installed at various points - from the entry gate to boarding gate.

All measures of social distancing and baggage disinfection are in place.

Deep cleaning of 45,000 square meter Terminal - 2 is carried out 24*7. A team of 162 housekeeping personnel have been deployed to ensure a clean and sanitized terminal for passengers round the clock. The staff is thermally screened and checked for symptoms before they begin their day.

Regular sanitization of high contact surfaces; such as desks, chairs, elevators, railings, CUSS, trolleys, handles, trays, baggage belts, etc. is carried out. Apart from these, washrooms are closed after every hour to sanitize all its surfaces through both UV tower and regular cleaning.

The air inside the terminal is regulated and cleaned. A system is in place that draws air inside the terminal into the Air Handling Unit (AHU), where it gets sanitized after passing through UV light and HEPA filters. This systems replaces air inside the terminal every 10 minutes.

Apart from these, DIAL also has facilities to isolate passengers who are suspected to have COVID-19 symptoms as per the government directions.